BillyBillion Privacy Policy

Information We Collect

We collect personal information lawfully and fairly, including your full name, date of birth, address, email, phone number, and government-issued ID for account registration and verification. Financial details such as payment methods, transaction history, and source of funds are gathered to process deposits, withdrawals, and comply with anti-money laundering (AML) obligations. We also collect gaming activity data like betting patterns and session duration, plus technical information including IP address, device details, and cookies during platform use.

How We Use Your Information

Your information is used to create and manage accounts, verify identity, process payments, and provide gaming services in compliance with Australian gambling laws. We utilise data for personalising experiences, preventing fraud, ensuring responsible gambling, and meeting regulatory requirements like AML and tax reporting. Additionally, it supports customer service, security monitoring, and, with consent, sending promotional offers about games and bonuses.

Information Sharing

We disclose personal information only as required by law, such as to regulatory bodies like the Australian Transaction Reports and Analysis Centre (AUSTRAC) or law enforcement for AML compliance. It may be shared with trusted service providers like payment processors and identity verification services under strict confidentiality agreements compliant with the APPs. We do not sell your information to third parties.

Data Security

We implement robust security measures including encryption, secure servers, and access controls to protect personal information from unauthorised access, loss, or misuse. Our systems comply with Australian privacy standards, with regular audits and employee training on confidentiality obligations. Data is retained only as long as necessary for legal, regulatory, or business purposes, typically seven years for transaction records per AML requirements, then securely disposed.

Your Rights

Under the Privacy Act 1988 and APPs, you have rights to access, correct, or request deletion of your personal information held by us. You may withdraw consent for non-essential processing, restrict data use, or lodge complaints with our Privacy Officer or the Office of the Australian Information Commissioner (OAIC). Requests will be handled within 30 days, subject to legal exceptions, upon verified identification.

Cookies and Tracking

We use cookies and similar technologies to enhance site functionality, analyse usage, and personalise content during your visits. These collect technical data like IP addresses and browsing behaviour, with options to manage preferences via cookie settings. Our practices comply with Australian privacy laws.

Contact Us

For privacy concerns or to exercise your rights, contact our Privacy Officer. We aim to respond promptly.

Email: [email protected]